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Turn WhatsApp Into Your Business Growth Channel.
Connect WhatsApp with your website, e-commerce store, CRM and business software. Automate customer notifications, manage enquiries and build smoother customer communication with an integration tailored to your business.
One Integration. Endless Business Possibilities.
Bring customer conversations and business workflows together. Choose the features that suit your website, applications and operational needs.
Website Chat & Lead Capture
Add click-to-WhatsApp entry points to your website so visitors can enquire about services, products and pricing.
Automated Notifications
Send eligible order confirmations, appointment reminders, payment updates and other approved transactional messages.
E-commerce Integration
Connect your online store to support order updates, fulfilment notifications and customer enquiry workflows.
Customer Support Workflows
Route enquiries, organise support requests and connect customer conversations with your support process.
CRM & Software Integration
Connect supported CRM systems, lead databases, booking applications and custom business software.
Click-to-WhatsApp Campaigns
Help customers start a conversation from eligible advertisements, landing pages and marketing touchpoints.
Booking & Appointment Alerts
Connect booking systems to appointment confirmations, schedule changes and reminder workflows.
Payment & Invoice Updates
Notify customers about eligible invoice, payment and transaction events using approved message templates.
Chatbot & Workflow Automation
Build rule-based conversation flows, collect enquiry details and route complex requests to a human agent.
Stop Managing Every Customer Message Manually.
When enquiries, orders and customer updates are handled manually, teams can spend valuable time repeating tasks. A well-planned WhatsApp API integration can connect those interactions to your existing business systems.
Find the Right SolutionReduce Repetitive Work
Automate suitable notifications instead of preparing each message manually.
Respond More Consistently
Use structured workflows to acknowledge enquiries and direct requests to the right team.
Keep Customers Informed
Share relevant updates throughout supported order, booking or service processes.
Connect Your Business Systems
Reduce duplicate data entry by connecting supported applications and databases.
Support Business Growth
Design communication workflows that can be extended as your operations grow.
Built for the Way Your Industry Works.
Different industries have different communication needs. Your integration can be designed around your customers, business processes and existing software.
E-commerce & Retail
Order confirmations, dispatch updates, product enquiries and customer support.
Education & Institutes
Admission enquiries, counselling requests, reminders and course information.
Real Estate
Property enquiries, lead assignment, viewing appointments and follow-ups.
Healthcare & Clinics
Appointment coordination and appropriate patient notifications with privacy safeguards.
Travel & Hospitality
Booking confirmations, itinerary information and reservation-related assistance.
Manufacturing & Distribution
Order status updates, dealer enquiries, delivery notifications and sales coordination.
Service Businesses
Service requests, job updates, appointment reminders and quotation follow-ups.
Financial & Professional Services
Suitable client notifications, enquiry routing and service-status communications.
Logistics & Delivery
Delivery status, shipment updates and customer assistance workflows.
What Can You Automate?
Here are examples of business workflows that can be connected to the WhatsApp Business Platform/API.
When a Customer Places an Order
Your store can trigger an eligible order confirmation message using the approved integration.
When a New Lead Arrives
Capture an enquiry from your website and connect it to your CRM or lead-management workflow.
When an Appointment Is Booked
Trigger eligible booking confirmations and reminders from your scheduling application.
When a Payment Status Changes
Connect your payment or billing system to relevant transaction-status notifications.
When a Customer Requests Support
Route incoming enquiries to the relevant team or support process.
When an Order Is Dispatched
Send supported shipping and fulfilment updates when your connected system reports a change.
From Business Requirement to Connected Workflow.
A structured implementation approach helps align the integration with your technical setup and communication needs.
Understand Requirements
Identify your business use cases, message types, customer journey and integration needs.
Configure the API
Plan the supported WhatsApp Business Platform setup, business account and message templates.
Integrate & Test
Connect your website, store or software and test events, messages and webhook handling.
Launch & Improve
Deploy the agreed workflows, monitor results and refine the integration as needed.
Ready to Connect WhatsApp With Your Business?
Tell us about your website, e-commerce store or business software. AI ProPixel can help you plan a suitable WhatsApp API integration around your requirements.
